FAQ
Aircon FAQ for Yishun Homes
Answers to the questions customers ask us most.

All questions
Which areas do you cover?
All of Yishun, including Yishun Central, East, South, Chong Pang, Khatib, Nee Soon, Springleaf and Lower Seletar, plus neighbouring Canberra and Sembawang.
How fast can you come?
Servicing is usually available within 2 to 4 days. Urgent repairs are often the same or next day.
How much is aircon servicing in Yishun?
From $30 for 1 unit, $75 for 3 units and $95 for 4 units. No transport charge.
How often should I service my aircon?
Every 3 months for daily use, with a chemical wash about once a year.
Do you give a warranty?
Yes, 30 days on servicing and repair workmanship.
Is there a transport charge?
No, not within Yishun, Canberra and Sembawang.
Why are cassette and ducted units quoted separately?
They take longer and may need ceiling access, so we price them after seeing the setup.
Do contracts cost less?
Yes. Contract servicing is $25 per unit per visit.
How do I pay?
PayNow or card after the job is done and tested.
How often should I service my aircon?
Every 3 months for daily use, which is common in Singapore. If you only use it at night, every 4 to 6 months is fine.
How long does general servicing take?
About 30 to 45 minutes per unit. A typical 4-room flat with 3 units takes around 1.5 to 2 hours.
Do I need to be home?
Yes, or someone over 18 who can let us in and see the test at the end.
Which brands do you service?
All major brands, including Daikin, Mitsubishi Electric, Panasonic, LG, Samsung, Midea, Toshiba and Fujitsu.
What is the difference between a chemical wash and a chemical overhaul?
A chemical wash cleans the coil and blower while the unit stays on the wall. An overhaul takes the unit down and strips it completely, which is best for very dirty or smelly units.
How often do I need a chemical wash?
About once a year for daily use, or whenever a smell or leak keeps coming back.
Will the chemicals damage my aircon?
No. We use cleaners made for aircon coils and rinse them off fully.
Can you wash ceiling cassette units?
Yes, including cassette and ducted units in condos and landed homes.
Do you charge for checking?
A check starts from $50. We tell you upfront whether it is offset if you go ahead with the repair.
Can you fix it on the first visit?
Most leak, gas, drainage and capacitor faults are fixed on the spot. A PCB or compressor may need a second visit.
Is it worth repairing an old aircon?
If the unit is over 10 years old and needs a compressor or another major part, a new inverter system often costs less over a few years. We give you both options.
Do you give a warranty on repairs?
Yes, 30 days on workmanship, plus the manufacturer's warranty on new parts.
How do I know if my aircon needs gas?
Weak cooling, ice on the pipes and a constantly running compressor are common signs. We confirm with a pressure test before topping up.
Does gas run out on its own?
No. The system is sealed, so low gas means a leak. We check for it so the problem does not return.
Which gas does my aircon use?
Most newer systems use R32 or R410A; older ones use R22. It is printed on the outdoor unit label.
Why is R22 more expensive?
R22 is an older refrigerant being phased out, so it is scarcer. Units that still use it are usually due for replacement.
How long does installation take?
A typical HDB System 3 or 4 is installed in one day. Replacements with new piping can take 1 to 2 days.
Do you install in new Yishun BTO flats?
Yes. We follow HDB's requirements for the aircon ledge and piping routes.
Can I reuse my old piping?
Sometimes. We test it during the survey. New piping is recommended when switching gas types or when pipes are corroded.
Which size system do I need?
Most 3-room flats use System 2 or 3, 4-room flats System 3 or 4, and 5-room flats System 4 or 5. We confirm after measuring the rooms.
Why is my aircon running but not cold?
The usual causes are dirty filters or coil, low gas, or a faulty outdoor fan or capacitor. A technician check pinpoints which.
Can you come today?
It depends on the schedule. WhatsApp us early in the day for the best chance of a same-day slot.
How much does it cost to fix?
Checks start from $50. Servicing or a gas top-up fixes many cases; we quote before any repair.
Is a leaking aircon dangerous?
Water near wiring can be, so switch the unit off until it is checked.
Why does it leak only sometimes?
A partly choked drain overflows only when the unit runs long hours and produces more water.
Can you fix it the same day?
Often yes. WhatsApp us early with a photo.
Do I pay upfront?
You can pay per visit or upfront for the year. Ask us for the options.
Can I add a chemical wash?
Yes. Contract customers get a reduced rate on chemical washes.
What if I move house?
Tell us and we'll move the remaining visits to your new address if it is in our service area.
Need an aircon technician in Yishun?
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